|
|
| Fieldservice in Germany |
| Competence in every situation! |
|
Our specialised team of experienced fieldservice engineers guarantees absolute
reliability and system safety in all branches of industry.
We coordinate our experienced support technicians and engineers for on-site-support in cases of start-up of the machine, operating problems or troubleshooting and emergency maintenance. These services are available for all sectors and product ranges (drive and control technology, tightening and pressfit systems, resistance welding).
|
|
|
|
Short overview of our performances:
- On-site service in case of operating problems and repair on-site: Trouble shooting and elimination of the failure
- Increasing of the durability by preventive maintenance
(CNC, SPS, drives, control panels, networks,…)
- Support during start-up
- Support with engineering tasks (software-engineering)
- Retrofit, modernization and product updates
- control circuits and system- / process optimisation
- You will receive information and further performances (e.g. fitness-check, teleservice) on request!
|
|
|
Customer-focussed processes meet the highest quality requirements - certified to QS 9000 TE.
Please pay attention to the following advice concerning order processing.
You can contact our field service employees via the Service Call Entry Center:
Phone: +49 (0) 09352 40 50 60 or you can also directly contact the Helpdesk. When calling please mention the type of the component, if known the serial number and a short description of the failure.
The deployment of our service employees is carried out according technical and factual aspects. For the processing of the order we need a written order from the customer. Our general terms of delivery apply as well as our conditions for the deployment of service personnel.
|
|
|
|
|
|
|
